Shipping policy

Shipping and Delivery Policy
A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.

Goods will need to be signed or OTP has to be provided for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. Thansa Baby takes no responsibility for goods signed by an alternative person.

Purchases are shipped from our warehouse in Tirupur, Tamilnadu by reputed logistics service providers. Please allow the following number of days for delivery from receipt of your order.

•    Domestic orders – All domestic orders are processed within 2 business day (except for public holidays, Sundays and force majeure conditions). You can expect delivery of the order within 3 to 5 business days
•    For International orders – All International orders are processed within 2 business days (except for Public Holidays, Sundays, and force majeure conditions). You can expect delivery of the order within 7-10 business days. 

For International Orders:
Custom charges and handling rates if applicable, will be shared at the time of delivery by the logistics service provider. Please find below the terms and conditions about Custom and Handling charges:
•    Your shipment could be subject to Customs Duty Charge / Import Duty / Other applicable government taxes on arrival in the destination country.
•    Check the tentative Customs Duty Charge / Import Duty / Other applicable government taxes on the respective government portals.
•    Before placing the order, kindly check the laws and regulations established by the local government in your country.
•    These charges will have to be borne by the customer. Thansa Baby is not liable for paying them under any circumstances.
•    The shipping charges mentioned in the total order value do not include these charges.